Delivery Policy

• The costs of carriage is calculated at the point of purchase and is payable up front along with the goods ordered
• You should note that our carrier requires immediate notice to be given of any loss or damage to goods and you should inspect the goods upon receipt and report any loss or damage to the carrier immediately. 
• If you report any damage to goods to us within 48 hours of delivery, we will refund the price and carriage or replace the goods at no cost to you. 
• You must advise us if you do not receive your item(s) within 7 days of placing your order so that we can trace the parcel. 
• Please note that all delivery charges are shown on your order form. 
• In respect of any damage to goods reported to us after 48 hours of delivery we require proof from you that the goods were damaged before receipt by you. 
• PO Box delivery address's will not be accepted. Full postal address including post code is required.

Acceptance of Goods 

• You shall be deemed to have accepted the goods 3 days after delivery to your carrier
  
• After acceptance you shall not be entitled to reject goods which are not in accordance with the contract.
  

Returns Policy 

• No goods delivered to you which are in accordance with the agreement will be accepted for return by us without our prior written approval (in accordance with our returns authorisation procedure) and on terms to be determined at our absolute discretion. 
  
• If we agree to accept any such goods for return you will be liable to pay a handling charge of (15%) of the invoice price. Such goods must be returned by you to us carriage-paid and in the original packaging. 
  
• Goods which are in accordance with the agreement and are returned without our prior written approval may at our absolute discretion be returned to you or stored at your cost without prejudice to any other rights or remedies we may have.
  
• All orders are carefully checked before despatch. Occasionally, items are damaged, defective or unacceptable and we will make every effort to rectify the situation.
  
• We will do our best to ensure that you are fully satisfied with your purchase. 
  
• If the goods are damaged in-transit or faulty, please notify us within 48 hours of receiving them. 
  
• Keep all the packaging material; we will arrange to have the item returned at our expense. You will be given the option to have the product replaced at no charge to you on a convenient date or to have a full refund. This does not affect your statutory rights.
  
• Refunds will be given at the discretion of the Company Management
  
• Where applicable, transaction charges for on-line transactions via our website will be deducted from the credit total. (not applicable to cheques, postal orders and bank transfers). 
  
• Variations in description or specification 
  We may deliver goods of a different description or specification from that agreed and as may be required to comply with any applicable safety or statutory requirements or which do not materially affect the quality or fitness for purpose of the goods.
   Limitations upon our liability to you 
  
• Our liability to you for any breach of contract or negligence (save and except our liability for negligence for death or personal injury) shall be limited to the price of the goods together with any expenses incurred by you in notifying us and returning the goods to us.
  
• We shall not be liable for any consequential loss including without limitation any loss caused by interruption of your business, loss of electronic information or physical damage to property and whether directly or indirectly caused by any breach of contract or by negligence by us or by any servant or agent of ours.